Affinitiv Messaging 3.7.0

Dealerships now benefit from the advanced communication capabilities of the Affinitiv Messaging app, allowing seamless interaction between employees and customers. This application facilitates swift and convenient communication, ultimately optimizing the day-to-day operations of automotive dealerships.

• Immediate and Personal: Mobile messages have an outstanding average open rate of over 90%, with most being viewed within 2 minutes of receipt.
• Fastest Response Times: Customers experience quicker message exchanges through SMS text compared to other communication methods, typically responding in under five seconds.
• Automatic Message Management: All messages are linked to the respective customer and can be shared within the system based on configurable permission settings.
• Easy, Instant Opt-In: Customers can opt-in to dealership communications directly from their mobile phones and receive a confirmation message within seconds.
• Fully Integrated: Enhance service interactions by seamlessly connecting with customers through various components of the Affinitiv Suite.
• Total Customer Engagement at your Fingertips: Providing a preferred mode of communication for many customers, Affinitiv Messaging offers immediate responses to incoming queries, eliminating delays associated with email or phone communication.